Official Privacy Policy

Olympus88 Privacy Policy – Malaysia Member Personal Data Protection

Olympus88 prioritises your privacy. This document transparently explains how we collect, use, protect, and manage your personal data as a member of our platform.

Updated: January 2026
Malaysia (PDPA 2010)
256-Bit SSL
Our Privacy Commitment
  • No sale of data to third parties
  • End-to-End Data Encryption
  • Member data access rights
  • Malaysia PDPA Compliance
Important Note: This Privacy Policy applies to all users of the olympus88 Platform, including website visitors, registered members and users of our mobile app. This document should be read together with Terms and Conditions us.

1 Our Introduction and Privacy Commitment

Olympus88 takes the privacy of every member with the utmost integrity. As an online entertainment platform serving hundreds of thousands of users across Malaysia, we understand that your trust is a responsibility we do not take lightly.

This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and international best practices in data protection. It transparently explains the types of information we collect, the purposes for doing so, how we use it, and the security measures we take to protect it from any form of unauthorised access.

We believe transparency is the foundation of a healthy relationship between a platform and its users. That is why we have written this Privacy Policy in plain, easy-to-understand language — not confusing legal jargon — so you truly know what happens to your personal data every time you use olympus88.

Our Commitment: olympus88 will not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. Full stop.

2 Types of Information We Collect

Olympus88 collects your personal information through several means depending on your interaction with our platform. Below is a summary of the data categories we collect:

2.1 Information You Provide Directly

  • Registration Information: Full name, date of birth, phone number, email address, and account password upon registration.
  • Identity Verification Documents (KYC): A copy of your MyKad or passport, recent proof of address, and a verification selfie to fulfil KYC requirements.
  • Financial Information: Bank account number, DuitNow phone number, eWallet details (Touch 'n Go, GrabPay) for processing deposits and withdrawals.
  • Communications: Messages you send to our customer support team via live chat, email, or any official channel.

2.2 Information Collected Automatically

  • Technical Data: IP address, device type, operating system, web browser type and version.
  • Usage Data: Pages visited, session duration, games played, betting history and platform usage patterns.
  • Location Data: General location information based on your IP address for jurisdiction verification and account security purposes.
  • Cookie Data: Session information, language preferences, and personal settings stored via your browser cookies.
Data Categories Example Primary Purpose
Identity Name, date of birth, MyKad Account Verification & KYC
Contact Email, phone number Communication & security
Finance Bank account, eWallet Deposit & withdrawal
Technical IP, device, browser Security & fraud detection
Usage Game history, sessions Platform improvement

3 How We Use Your Personal Data

Every piece of information we collect has a clear and legitimate purpose. olympus88 does not use your data for any purpose beyond what is stated below:

  • Account Management: To create, verify, and maintain your member account, including processing registration and KYC verification.
  • Transaction Processing: To securely process all deposits and withdrawals, and maintain accurate transaction records for your reference.
  • Security and Fraud Prevention: To detect and prevent unauthorised access, fraudulent activity, money laundering, and platform abuse.
  • Legal Compliance: To fulfil legal obligations under PDPA 2010, anti-money laundering (AML) regulations, and other applicable regulatory requirements in Malaysia.
  • Customer Support: To resolve member enquiries, complaints, and technical support requests more efficiently.
  • Service Improvement: To analyse platform usage patterns in aggregate and anonymised form in order to improve user experience, introduce new games, and optimise technical performance.
  • Service Communications: To send important account-related notifications, security updates, policy changes, and relevant promotional information (subject to your preferences).
Note: olympus88 will not use your personal data to make automated decisions that materially affect you without human review, except in cases of real-time fraud detection to protect your account security.

4 Data Disclosure to Third Parties

Olympus88 does not sell or disclose your personal data to external parties for marketing purposes. However, there are certain situations where we may need to share your information with trusted third parties:

4.1 Trusted Service Providers

We work with third-party service providers that help us operate the platform, including payment solution providers, cloud services, gaming system providers and identity verification services. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

4.2 Legal Requirements

We may be required to disclose your data to government authorities, regulatory bodies or law enforcement agencies if mandated by Malaysian law or a valid court order. In such situations, we will notify you of the disclosure where permitted by law.

4.3 Business Transfers

In the event that olympus88 is involved in any merger, acquisition, or transfer of business assets, your personal data may be transferred as part of that transaction. We will notify you in advance and ensure that equivalent privacy protections are maintained.

5 Data Security and Protection Measures

Olympus88 continuously invests in sophisticated security infrastructure to keep your personal data safe at all times. The security measures we have implemented include:

  • 256-Bit SSL/TLS Encryption: All data transmitted between your device and our servers is protected with industry-grade encryption, ensuring no third party can intercept your information in transit.
  • Data-at-Rest Encryption: Sensitive data such as financial information and KYC documents is encrypted at rest in our database using AES-256 standards.
  • Strict Access Control: Only authorised olympus88 staff who require access to specific data to perform their duties may access that information. All access is logged and monitored.
  • Two-Factor Authentication (2FA): We support 2FA for all member accounts to add an extra layer of security during login.
  • Regular Security Audits: Our platform undergoes regular penetration testing and security audits conducted by independent security experts.
  • 24/7 Monitoring: Our systems are monitored around the clock by our cybersecurity team to detect and respond to any threats in real time.
While we take all reasonable steps to protect your data, no system is entirely 100% secure. In the event of any security breach involving your personal data, we will notify you within 72 hours of becoming aware of it, in line with industry best practices.

6 Cookies and Tracking Technologies

Olympus88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login sessions and security settings. These cookies cannot be disabled as the platform will not function without them.
  • Performance Cookies: To collect anonymous information about how you use our platform in order to help us improve performance and user experience.
  • Functional Cookies: To remember your preferences such as language, display settings, and game preferences so you do not need to reconfigure them each time.
  • Analytics Cookies: Helps us understand aggregate usage patterns for continuous platform improvement.

6.2 Cookie Management

You can control and manage cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the olympus88 Platform.

7 Your Rights as an olympus88 Member

Under Malaysia's PDPA 2010 and the privacy principles we uphold, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may ask us to correct any personal data that is inaccurate or incomplete.

Right to Erasure

In certain circumstances, you may request that we delete your personal data from our systems.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You may request your data in a structured, machine-readable format for transfer.

Right to Restriction

You may ask us to temporarily restrict the processing of your data under certain circumstances.

To exercise any of the above rights, contact our support team via live chat on the olympus88 Platform. We will process your request within 14 business days. Some requests may require identity verification beforehand to protect the security of your account.

8 Data Retention Period

Olympus88 retains your personal data only for as long as it is necessary for the purposes stated in this Privacy Policy, or as required by applicable law.

  • Active Account Data: Retained for the duration that your account remains active on the olympus88 Platform.
  • KYC & Financial Data: Retained for a minimum of 7 years after account closure in compliance with Malaysia's anti-money laundering legal requirements.
  • Transaction Records: Retained for 7 years for accounting, tax and legal compliance purposes.
  • Communication Logs: Customer support records are retained for 3 years for reference and service quality improvement.
  • Analytics Data: Anonymised usage data may be retained indefinitely as it can no longer be linked to any specific individual.

When data is no longer needed, we will securely delete or anonymise it using methods that ensure it cannot be recovered.

9 Privacy Policy Amendments

Olympus88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Any material changes will be communicated to you via:

  • Email notifications to the address registered in your account
  • A prominent notice on the olympus88 Platform homepage
  • In-app notifications on the mobile app (where applicable)

Changes will take effect 7 days after notice is given, except where required by law, in which case they may take effect immediately. Continued use of the Platform after the effective date constitutes your acceptance of the amended Privacy Policy.

10 Contact Us for Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist you through the following channels:

  • Live Chat: Reach our customer support team via 24/7 live chat on the olympus88 Platform for an immediate response.
  • Email: Send your written enquiry to [email protected] and we will respond within 2 business days.

When submitting a privacy enquiry, please include your full name, registered email address and a brief description of your request to help us process it promptly.

We Are Here for You: The olympus88 privacy team is committed to responding to every enquiry with transparency and professionalism. Your privacy is not merely a legal obligation to us — it is a core value we uphold wholeheartedly.

Why Your Data Is Safe with olympus88

We invest in the best technologies and processes to ensure every aspect of your privacy is protected at all times.

Military-Grade Encryption

Your personal data and financial transactions are protected with AES-256 and SSL/TLS 256-bit encryption — the same standard used by leading banking institutions worldwide.

Secure KYC Verification

Our KYC process uses trusted document verification technology. Your identity documents are processed in a secure environment and are never shared with third parties without your consent.

Malaysia PDPA Compliance

Olympus88 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring your rights as a user are legally recognised and protected.

No Data Sales

Unlike some other platforms, olympus88 has never and will never sell your personal data to advertisers or any third party. Your data belongs to you — not to us as a business asset.

Regular Security Audits

Our platform undergoes comprehensive security testing by independent experts every quarter. Audit results are used for the continuous improvement of our data protection systems.

Instant Security Alerts

If we detect any unusual activity on your account, you will be notified immediately via email and in-app notification so that prompt action can be taken.

Trusted Platform

Play with Peace of Mind — Your Privacy is Always Protected

Now that you know how olympus88 protects your personal data, register an account today and enjoy a fully safe, fair, and responsible online entertainment experience.

No data sales 256-Bit Encryption PDPA 2010 Compliance
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